Nakali Consulting, Inc

Supporting Family Child Care in the Bay Area

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The 4 P’s of Marketing
Product:
What are the features and benefits of your child care program? Remember, features describe what your program offers, while benefits tell clients how the program will help them and their children.

Price:
Have you set your rates at a price that will cover your expenses without going over what parents can afford? Are there any programs or subsidies you can access to help cover the cost of providing quality care?


Place:
Do you know the demographics of the neighborhood? How many other licensed family child care providers, centers or license exempt providers are there in your neighborhood? What services do they offer and at what price? How accessible are you? Are you near a freeway or main transit route? What public transportation lines are you on or near?


Promotion:
What marketing strategies are going to be most effective for you, and how can you implement a marketing strategy on a budget  

 Inexpensive Marketing Strategies

 

 Branding Your business

  

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Nakali Consulting

Natalie Brutto 
840 Hayes St. #3
San Francisco, CA 94117
Ph: 415-863-4642 / 415-505-1590
Fax : 415-874-9282
natalie@nakaliconsulting.net

Marketing Your
Family Child Care Business
 

Creating a Marketing Plan
Below are a few strategies you might want to include in your marketing plan.

Media/ signage
* Make sure you always include your license number!
* Keep content concise and clear.
* Include your phone and e-mail, but for safety reasons, do not put your address on your marketing materials. Once you have spoken with a prospective client and feel comfortable doing so, you can give out your address.
* Make it interesting. Use color and a picture or your logo.
 

* Know the local regulations and permit requirements.


Internet
* If you are listing on Craigslist or other sites, there are so many other providers listing their programs as well, you need to make sure your listing stands out. You will have to catch the readers’ interest so they will want to click on your ad. 
* Avoid scams. Don’t give out too much information on-line, and NEVER accept money from, or send money to, someone claiming to be looking for childcare. Don’t allow yourself to be pressured into anything; Follow the same screening and enrollment procedures with these prospective clients that you apply to parents who contact you by phone.

 

Promotional items/events
* Take advantage of events such as school enrollment fairs, neighborhood fairs and festivals, storytime at the library, trips to the park… Parents will be at these events, and it’s a great opportunity to hand out business cards or brochures.

* Many providers wear t-shirts, bags or other  items of clothing with their logo and business name printed on them to events like these.

 
Literature
* Make sure you have at least one of the following made up with your logo and business information and carry them with you: Business cards, brochures or flyers.

* Great ways to promote your program either in print, or on-line, (for free) is to get a write up in a non-profit newsletter (or even the local paper), or write an article yourself and submit it.

 

Website 

Today, parents are working, shopping, taking classes and playing on-line. It only makes sense that they would also be looking for child care on-line.  To be effective today, your marketing strategy must include an on-line presence, whether you are a small family child care business or a multi-million dollar corporation. 

You don’t have to be a computer whiz to develop your own website. There are many on-line resources available to help you get up and running. I recommend checking out Microsoft Office Live  where you can get a free Domain Name, Website Design Tools and E-mail.

 

Logo

Your logo allows your business to be easily recognized.  It should be used on all of your marketing materials, including business cards, letterhead,

brochures and website.   

 

 

  

Business Cards
You should always have business cards with you ready to hand out to prospective clients, and it is a good idea to make sure the parents already in your program have some as well.

 

Referrals from parents
* Get letters of reference!

* Make sure parents have your business cards.

 


Networking
* Get to know the other providers in your area and association and then refer parents to each other.

 
Referrals from resource and referral agencies
* You cannot not rely solely on referrals from the resource and referral agencies. You have to promote yourself!

 
Referrals from business community
* Let schools and businesses in the area know about your program and provide them with your marketing materials.